F.A.Q

Where are you located?
Eleanor is Astray (formerly Digitalpal) is a french brand, founded on the 20th of February 2017, currently located in Paris.

What is the difference between “Eleanor is Astray” and “Eleanor Labs”?
”Eleanor is Astray” is our clothing line. “Eleanor Labs” is all the projects that are not related to clothing.

How can I contact you? And what language should I use?
You can contact Eleanor is Astray here. 
We speak French and English!

Return / Refund Policy
Eleanor is Astray Return / Refund Policy can be found here.

Where do you ship?
Eleanor is Astray shipping policy can be found here

What are the payment options?

We offer safe and encrypted credit card payment (via Stripe).